Frequently Asked Questions (FAQ)

Account

Creating an Account

To register and create an account:

  1. Click “Create an Account” in the top right corner of the page.
  2. Fill in the required fields.
  3. Click “Create.”

Signing In

To sign in to your account:

  1. Click “Sign In” in the top right corner.
  2. Enter your email address and password.
  3. Click “Sign In.”

Forgot Your Password?

  1. Click “Sign In.”
  2. Select “Forgot your password?”
  3. Enter your email address and click “Submit.”
  4. You’ll receive an email with a secure link to reset your password.

Contact Us

You can reach us via:

  • Contact Us: Use this ----> contact form
  • Email us on: beyrunuk@gmail.com

Your Orders

Changing an Order

  • Email us immediately if you believe you have placed an incorrect item using this  ----> contact form or use the Live Chat feature (bottom right corner) to request changes.
  • Note: We are not able to change your order once dispatched.

Changing Delivery Address

  • Address changes can be made before dispatch.
  • During transit, contact our Live Chat team.
  • For future orders, update your address in your Beyrun Account.

Cancelling an Order

  • Email us or use Live Chat to cancel an order (provide your order number).
  • Act promptly; orders are quickly designed, created, and dispatched.

Order Not Arrived?

  • Some items may take longer.
  • If it exceeds 10 working days, contact us via email using  ----> contact form

Delivery

Delivery Charges

  • Costs vary based on the item ordered.
  • Delivery charge displayed at checkout.

International Delivery

  • We do not deliver outside the UK.

Delivery Time

  • Typically 3-8 days, depending on item weight, size, and demand.

Thank you for choosing Beyrun!