Frequently Asked Questions (FAQ)
Account
Creating an Account
To register and create an account:
- Click “Create an Account” in the top right corner of the page.
- Fill in the required fields.
- Click “Create.”
Signing In
To sign in to your account:
- Click “Sign In” in the top right corner.
- Enter your email address and password.
- Click “Sign In.”
Forgot Your Password?
- Click “Sign In.”
- Select “Forgot your password?”
- Enter your email address and click “Submit.”
- You’ll receive an email with a secure link to reset your password.
Contact Us
You can reach us via:
- Contact Us: Use this ----> contact form
- Email us on: beyrunuk@gmail.com
Your Orders
Changing an Order
- Email us immediately if you believe you have placed an incorrect item using this ----> contact form or use the Live Chat feature (bottom right corner) to request changes.
- Note: We are not able to change your order once dispatched.
Changing Delivery Address
- Address changes can be made before dispatch.
- During transit, contact our Live Chat team.
- For future orders, update your address in your Beyrun Account.
Cancelling an Order
- Email us or use Live Chat to cancel an order (provide your order number).
- Act promptly; orders are quickly designed, created, and dispatched.
Order Not Arrived?
- Some items may take longer.
- If it exceeds 10 working days, contact us via email using ----> contact form
Delivery
Delivery Charges
- Costs vary based on the item ordered.
- Delivery charge displayed at checkout.
International Delivery
- We do not deliver outside the UK.
Delivery Time
- Typically 3-8 days, depending on item weight, size, and demand.
Thank you for choosing Beyrun!